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Compliance & Ethics

COVID-19

Businesses, charities and communities trust Good360’s proven record to deliver the right goods to the right people at the right time.

$1 donated to Good360 delivers $20 of essential goods during disasters.

How Good360 is helping

Good360 is the trusted approach for disaster response and recovery. Throughout the ongoing COVID-19 pandemic businesses, charities and communities have trusted Good360’s proven approach to ensure the right goods get to the right people at the right time. COVID-19 lurched people into a state of ongoing uncertainty creating a new vulnerable community. People who would not normally ask for assistance became jobless, struggling to support themselves and their families.

During the peak of the demand in 2021, while the rest of the world was in lockdown, the Good360 team was ramping up, connecting 39 brand-new items per minute to people in need Australia-wide. 

Throughout the pandemic, Good360 worked closely with charities, community organisations and local councils to ensure essential goods and hygiene products were available for vulnerable Australians. 

Through the support of Good360... we have been able to take some pressure off young people by supporting them with hygiene and personal care items. These items can give young people one less thing to worry about for the week whilst they get the support they need.

Good360 understands the lifecycle of a disaster is a marathon, not a sprint and we focus on a six-phase disaster recovery framework for giving funds, goods and volunteer time during disasters: Readiness, Response, Recover, Rebuild, Refurnish and Revive. These six stages help businesses and everyday Australians understand where the need lies at any given time throughout a disaster’s lifecycle.

We understand that just because the world has opened up it doesn’t mean people aren’t still struggling with the effects that COVID and two years of uncertainty have left. Luckily, we have years of experience helping partners pledge their support over the length of the disaster which is essential to the community organisations on the ground, so they know donations will continue for the many months and years it takes to recover.

Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive
Our Approach to Disaster Recovery
1. Readiness
1. Readiness
2. Response
2. Response
3. Recover
3. Recover
4. Rebuild
4. Rebuild
5. Refurnish
5. Refurnish
6. Revive
6. Revive

Ongoing effects of the pandemic

In March 2020, not long after the bushfires had finished burning, we soon learnt that there would be a whole new wave of demand. We would be asked to meet the needs of Australians who had never asked for help before, Australians who would be faced with financial insecurity due to a global pandemic. They were being asked to school their children from home, they were underemployed, unemployed, and some were ineligible for financial support including international students.

COVID-19 saw Good360 increase the number of orders 164%. We had to develop new relationships with donors, as community needs changed to items like face masks and hand sanitiser and eventually even Rapid Antigen Tests. Since the start of the pandemic, Good360 has distributed over 14 million items to COVID-affected communities.

The pandemic also saw us assist whole new cohorts of people. We supplied Empower Packs to our frontline workers, and when the crew of the Ruby Princess cruise ship found themselves quarantined on board their vessel, Good360 partnered with Mission to Seafarers Port Kembla to provide care packages.  

ADF & Police packing goods at the our warehouse, 2021

How you can help

We are Australia’s largest online marketplace for businesses to donate brand-new goods to a network of pre-vetted charities and disadvantaged schools nationally – around 3,600 are registered. Over $300M RRP and 34M items have been donated by brands including BIG W, Harvey Norman, LEGO, Winnings Appliances, Dettol, Optus and Colgate.

How does it work? Charities choose the goods they need to help individuals during each stage of disaster recovery. These goods are delivered directly to local communities, or they can pick up from local stores – we offer a solution that suits communities at each stage of the disaster.

"I work for a business that would like to donate critically needed goods to communities affected by disasters."

Good360 works with corporates and not-for-profit partners to ensure the right goods are delivered to the right people at the right time. Good360 is committed to a local community approach that supports the community through the recovery journey, from personal care items to a new mattress for the first night in a newly built home.

Please enquire how you can support communities with a donation of goods.
Business

"I am a charity/school whose local community has been affected by disaster and needs goods."

Thank you so much for the work you are doing in your community, we want you to know that Good360 is here to help you in the weeks, months and years it will take to recover and continue to support your community. Our generous partners' support will continue to allow us to provide the early essentials as well as the ongoing rebuilding items needed.

Please enquire here and we will support you step by step.
Charity

"I would like to support the great work you are doing. I can see work like this also requires donations of cash support."

Good360 has a proven track record, we have delivered over $140M RRP and 17.4M items in Australian disasters since 2020. To continue to do great work we need individuals and businesses to donate to cover the costs of distributing these new goods, in fact each $1 donated distributes $20 of new goods, if you donate $100 we will deliver $2000 to a disaster-affected community for you.
DONATE

"I need help, I have lost everything due to a disaster in my community how do I receive help?"

We stand with you and have a network of local charities and schools nationally to and we add more charities and schools in disaster zones as a rapid response.

Please review our member list and connect directly with a charity or school member in your region. Let them know your needs and we will work with them to assist.
GET HELP

Good360 COVID-19 impact since January 2020

Total impact @31.03.24

$117,943,880

Goods Donated to NFPs
& Schools (RRP)

14,269,366

Items Connected To
People In Need

XXX

NFPs And
Schools Supported

The real impact of Bringing Good Together

Successful Submission

Thank You!

In a world where genuine connections are increasingly precious, your efforts stand out. Together we can amplify the circle of good, and enrich the lives in your community.

You should hear back from a member of our team within 5 working days to discuss your enquiry.

Good360 Website
Successful Submission

Thank You!

In a world where genuine connections are increasingly precious, your efforts stand out. Together we can amplify the circle of good, and enrich the lives in your community.

Good360 Website