The Digital Divide

You can help change the lives of 1 in 4 digitally excluded Australians by providing access to a computer, phone or internet that most of us take for granted and use daily.

Good360 is turning 3-5-year-old computers into tools of transformation. Join us and donate today to change the trajectory of someone’s life tomorrow.

What is the Digital Divide?

Did you know that the 2021 Australian Digital Inclusion Index (ADII) found that 1 in 4 Australians are digitally excluded meaning that over 6 million Australians are at risk of being left behind in an increasingly digital society?

That means, millions of Australians don’t have access to basic digital skills and tools to participate in today’s world

Could you imagine not having access to a computer, mobile phone or data to access work, education, health appointments or connect with friends and family – this is a sad reality for many Australians – the cost to connect and access what many of us take for granted is not a choice for people who are struggling in our neighbourhoods, workplaces and school communities.

Computers are powerful tools. Most of us can’t imagine life without them, but this is the reality for too many. Digital inclusion isn’t a nice to have, it is a must-have in today’s society. 

Good360 is taking urgent steps to change the lives of millions of Australians – will you join us?

How can you help?

Good360 wants to turn used laptops into tools of transformation. We are working to reclaim, refurbish and re-home 3–5-year-old laptops, phones and tablets and give them to the people who need them most at NO COST

But it isn’t just devices that many Australians don’t have, it is also access to the internet and training. Good360 understands that a device isn’t all that is required to transform people’s lives. We are including access to data and digital training where needed.

This is a big problem to solve and it can’t be done alone if we want to make any real impact and quickly, – we need to act fast.

We are collaborating with industry to solve this problem and are participating in the National Device Bank.

Image: The Y

How does the donation program work?

Good360 offers secure solutions for companies and government agencies to donate their 3-5-year-old laptops, phones, tablets to charities and disadvantaged schools.Our trusted refurbishment partners will securely wipe data, test  and prepare them for distribution. 

Your retired computers can change the life of an Australian who does not have access to a computer – something that most of us take for granted.
Will you donate your computer today and join us to help change lives?


Organisations donate their used laptops, phones or tablets in good working condition, that are no more than 3-5 years old.


Devices are tested, securely wiped and refurbished by one of Good360's accredited partners. Ready for distribution at no cost


Any laptops that don't pass the phase or are not fit for purpose are responsibly recycled.


Good360 distributes the refurbished devices, where they are needed most via a network of trusted charities and disadvantaged schools.

What is a National Device Bank?

In collaboration with our partners Work Ventures and Good Things Foundation, Good360 aims to implement an exciting new piece of social infrastructure – a National Device Bank of donated and refurbished laptops, tablets and mobiles. 

Over five years, the Australian public and corporate sector will refresh ten million devices, with many companies utilising IT Asset Disposition (ITAD) services. 

This ultimately diverts devices into international markets for profit. Additionally, devices may be recycled or sent to landfill.

We don’t think this is acceptable when so many Australians need access to these devices. There is a better option. 

The National Device Bank model would encourage Australian companies and government agencies to donate their technology, keep the devices in Australia and help Australians so that the devices can be refurbished and redistributed for free to people who are digitally excluded.

How to get involved


I work for a business that would like to donate our 3-5 year old retired laptops

Good360 offers a secure, complete solution for companies to donate surplus technology to charities and disadvantaged schools.

Your surplus devices will help transform the lives of people in need and close the digital divide. Complete the form below and we will be in touch to discuss the next steps.


I would like to donate towards the costs of transforming these laptops giving a person access to the tools they need to thrive

There is a cost associated with testing, resetting, refurbishing the devices, and internet access for 1 year. However, we have managed to reduce this cost dramatically and we are asking for your support to ensure we can provide these devices at NO COST to Australians in need.

It costs $150 to support a person with a refurbished device and internet access for 1 year.


My students are falling further behind, sometimes there are six kids in their household per laptop as a device each just isn’t affordable for some families.

If you are a charity, school or community organisation in need of devices to help your community you may be an eligible recipient of the Laptop Launchpad program. Complete the form below and we will be in touch to discuss the next steps.


My son is starting high school and the school has a BYOD policy, I don't know what to do because we can't afford the computer and we don't have internet at home for him to do his homework.

You can use the link below to search for a Good360 member organisation in your local area and speak with them about joining our program.

Our Program Partners