Our Story
Every year in Australia, $4.5 billion of unsold household goods are wasted and 1 in 8 Australians are living below the poverty line.
Good360 Australia exists to reduce this need and waste by connecting businesses brand new unsold goods to people in need, creating a Circle of Good, where everyone benefits.
From idea to impact
Why it started
Alison Covington AM found out about Good360 in the USA in 2012 and thought it was a game-changer. There were lots of charities rescuing food in Australia, but no organisation was saving unsold brand-new goods, at scale, from going to waste. Good360 had been operating in the US for 30 years at that stage and had connected $7 billion of new goods to people in need. Why didn’t we have the same solution here in Australia? Alison knew she had to start Good360 Australia and connect the spare brand-new goods of businesses with vulnerable Australians who need them most.
About Good360 USA
In 2013 Alison went to the US to collaborate with Good360 and bring the model back to Australia. Good360 US works with leading retailers and brands, including Amazon, The Home Depot, Disney, United Airlines, and Nike, just to name a few. The scale and efficiency of the model have been tried and proven over 30 years. In 2013, Good360 US was connecting $300 million of goods to people in need; in 2024, they connected $3 billion!
From surplus to support
At Good360 Australia, we help get brand-new goods into the hands of people who need them most. We work with hundreds of businesses to source donated items, from school supplies, clothing and bedding through to toys and toiletries. We’re helping one person every minute receive essential items via our network of charities and disadvantaged schools across the country.
It’s all part of our Circle of Good – where surplus goods find purpose, not landfill. By helping people and our planet at the same time, we’re creating a kinder, more sustainable Australia.
How it works
Businesses donate
new goods
Over 700 generous businesses donate brand-new goods and services. These may be excess, returns, purposeful or end-of-line items, but they’re always full of potential to help someone in need.
Good360 sorts, stores, lists items
We work behind the scenes to get donated goods on our online marketplace, ready for our vetted network of charities and schools to order. For every $1 donated to Good360, $20 worth of goods goes out the door.
Charities
place order
Charities and disadvantaged schools order what they need, when they need it. This ensures the right goods go to the right place, supporting local programs and real community needs.
Goods
delivered
Whether used in programs or handed directly to individuals, every item goes to someone who needs it. We empower charities to continue their good work, helping individuals. See the map below for a charity member near you.
Our History
In 2012, Alison discovered Good360 had been operating in the USA for over 30 years and couldn’t believe we didn’t have this idea in Australia. At that time Good360 had donated over $7bn of goods to over 35,000 Not for Profits through the generous donations of 3M, HP, Home Depot and many more business partners.
In 2013, Good360 USA hosted Alison Covington and shared their 30+ years’ experience in product philanthropy and agreed to help establish Good360 Australia.
In 2014, our founding partner Goodman pledged support by providing pro-bono office & warehouse space and continue this generous support today.
In 2015 we launched our website and welcomed our founding donors; 3M, Linen House, Shoes of Prey, LUSH and 100 Not for Profits and schools signed up as founding members.
$1.5M seed funding over 3 years secured from eight philanthropic foundations including; Snow Foundation, English Family Foundation, Sidney Myer Trust & Nelson Meers Foundation.
In 2016 we hit our milestone of 500 Not for Profit and school members supported and offered Click & Collect from our Sydney warehouse.
In 2017 BIG W becomes a partner and donates 400,000 items for families in need during Christmas. This is the beginning of a long term partnership that helps vulnerable communities all over Australia.
In 2018 we pioneered the Local Store Donation Program to connect the unsold brand new goods of retail stores with local Not for Profits and schools. Working with our partner BIG W we connected 183 stores with more than 300 Not for Profits and schools who received over 3M brand new items including toys, clothing, household and electrical goods.
This program continues to grow and we have partnered with other big retail brands including Best & Less and Jeans West, connecting goods to local charities and schools where the retail staff work and live.
In 2019 after 4 short years, we hit a huge milestone with over $110 million of goods donated by our corporate partners and we connected over 10 million items to Australians who need them most.
In 2020, the cycle of back-to-back disasters began with the Black Summer bushfires. Good360 launched our Disaster Recovery strategic response, helping get the right goods, to the right people, at the right time throughout all stages of a disaster providing hope and dignity to communities adversely impacted.
The importance of this approach became evident as Australia battled wave after wave of disasters including COVID-19, a world wide pandemic that affected every corner of our lives!
In 2021, Australia and the world, faced our second year of COVID-19. The highly contagious Delta strain hit our shores in June, between July and October 2021, Good360 distributed over 4 million essential items to COVID impacted communities.
In 2022 we started the year with anticipation of a fresh start, but the Omnicron variant had other plans for Australia with staff shortages, supply chain issues and high infection rates. On top of this devastation Le Nina became a constant in our lives, with devastating flooding affecting NSW, Queensland and Victorian communities. The nation was exhausted and battered by the end of 2022. Good360 has connected over 17 million essential items to disaster affected communities valued at $142.3 million – half our total impact is now in disaster recovery!
2023 was a year that saw demand for support reach record levels. Australia has been trying to recover from years of back-to-back natural disasters and COVID-19. Enter 2023 and a new ‘silent disaster’ hit our shores – the cost of living crisis. Good360 supported on average 15,000 people every week Australia-wide who were struggling to buy everyday essentials.
Following a team-concerted effort, two inaugural launches were celebrated. Good360 Inner Circle, our partner pledge and recognition program and EveryOne Day our annual fundraising event – another milestone year!
In 2024, we sharpened our focus on where help is needed most, launching our four key Impact Areas: Education, Home, Hygiene, and Play. These pillars now guide how we measure and communicate the difference we make, with new dedicated impact reports bringing our purpose to life through data and storytelling.
We also took our mission into the heart of the community with our first-ever in-centre activation for EveryOne Day, rallying shoppers in Stockland Shellharbour to help us deliver good.
In 2025, Good360 celebrates a decade of making good happen. What began as a bold idea to match surplus with need has grown into a national movement delivering millions of brand-new goods to Australians doing it tough and keeping quality products out of landfill in the process.
As we mark our 10th birthday, we reflect on a journey powered by partners, driven by purpose, and sustained by community.
Our Founder
Alison Covington AM launched Good360 in Australia in 2015 to reduce need and waste. She wanted to give all brand-new goods a first life by connecting them to people in need.
She wanted to give all brand-new goods a first life by connecting them to people in need. Inspired by Grace Wallis, the daughter of her lifelong friend Susan, Alison set herself the target to gift $1 billion of goods to Australians who need them most. Many amazing, passionate people and businesses have generously provided skills, time, funds, goods and support and we humbly thank them for their kindness.
We have achieved much, but there is still so much to do. Alison believes that we can create change by creating a simple solution–a solution where businesses have the opportunity to donate their spare and excess goods to lift up Australians–whether it’s toys to a family violence shelter or notebooks for a school we are creating a Circle of Good, where everyone benefits, from people to the planet.
Our values
Our values are the heartbeat of Good360. They reflect our commitment to people, purpose, and our planet, while keeping us grounded as we work to build a more equitable and sustainable future for everyone.
Kindness
We bring kindness to every interaction. Tempering every interaction with kindness allows people and possibilities to flourish.
Integrity
We build open and honest relationships through communication. Building trusting relationships makes us more productive and effective.
Collaboration
We collaborate – not replicate. We know that the sum is greater than the parts, we share knowledge and support other NFPs to maximise impact.
Innovation
We embrace and drive change and aren’t afraid to pivot. We believe in making a positive impact on people and the planet, and it starts with ourselves.
How you can get involved
If your business has brand-new, unused items across categories, including education, home, hygiene and play, contact us and help to make a real difference for vulnerable Australians doing it tough, whilst also reducing waste and helping the planet.
Good360 provides you access to the goods you need when you need them, saving you time and precious budget, so you can focus on helping your community. Register for free today and begin sourcing brand-new hygiene products from our website.
Thanks to generous individuals like you, Good360 can continue our mission to help people and our planet. You can donate money to support our work and stay updated on our journey by following @Good360Au on social media platforms.
