Frequently Asked Questions

Got a question? Find it answered here in our Frequently Asked Questions

Our online catalogue is open 24/7- happy shopping!

Our office is open 9 am – 5 pm AEST, Monday to Friday; and available by phone 02 8594 3600.

Live chat is available 9am – 5 pm AEST, Monday to Friday  (green HELP button at the bottom of the website)

We collaborate with great organisations who are working towards our goal that nothing useful lie unused.  We have listed them here

Yes please! Your donation helps us lift up Australian communities. Your donation will be used to help get goods out to the wider community in need. Every $1 you donate has a multipler of $10 of goodness to help Australians in need.

Do you believe that every individual should make a social impact in the community they live and work? Does your employer encourage teamwork and volunteering? Then now is the time to gather your work colleagues to do something rewarding and memorable