What if I can’t pick up my Click & Collect order within 3 business days?

Once you have been advised that your Click & Collect order is ready to collect you have 3 days to collect from the Warehouse. If you can’t pick up the goods within 3 business days, please advise the Giving Team on 02 8594 3600. If you do not advise the Giving Team then the goods may be returned to the shelves and made available for other charities to order via the website. You will not be refunded the handling fee if you choose not to pick up your goods.