What is store credit?
You can purchase a Good360 store credit to use to order goods. A store credit allows other users in your organisation the convenience of ordering without the need to have access to a credit card or Paypal account.
Archives: FAQ's
Can I share an impact story?
Once completed and approved by Good360, an impact story can be shared on a website or blog by clicking on ‘Share this Story’ on the impact story detail page. This will give you an embedded link so that you can add the impact story widget to your website or blog.
How do I create an impact story?
It is really quite simple, share your story about how the goods are helping your community and changing lives. We have created this video to help you (link) . Go to your Dashboard, select Impact Stories, choose the order you wish to create an Impact Story for and then select Create Impact Story. Impact Stories …
What is an impact story?
An Impact Story is your opportunity to tell the donors how the goods donated to your organisation have impacted your community. It is very important to include photos and videos. These Impact Stories are promoted on our website, social media, annual report and in the media. It is an opportunity to put your cause and …
How can I see a quick snapshot of the benefit of my membership with Good360?
Easy, log in to your Dashboard and you with see an Infographic that displays the total money you have spent, the value of goods you have received, the number of orders you have placed and the number of goods you have received. A quick impact measurement on your dashboard.
How do I print a copy of my invoice?
Go to your Dashboard. Select Transaction Tab. Choose your Order Number, Print.
How do I reset my password?
Go to your Dashboard. Select the Tab – Users. Select Update Details. Tick Change Password – Update with new details. Save & Close.
How do I update my details?
Go to your Dashboard. Select the Tab you wish to edit. Edit details – name & phone number etc. Save & Close. Remember only the Administrator User can change the Organisations details.
How do I change my address?
The Administrator user of the account is the only user authorised to change details on the Dashboard including the delivery address. Please ask your Administrator user to login to the Dashboard. Select Organisation tab, update details and edit the details as required. Save & Close. Please note you need to change your address on your …
How do I add users?
The Administrator user of the account can add additional users by navigating to the ‘Users’ tab of their Dashboard and selecting ‘Add a user’. Ensure that the user information is entered and a user account role is assigned, then click ‘Save and close’. New users can also go through the registration process themselves. During new …
