Deliveries must be signed for upon arrival. However, you may choose to have the parcel left unattended at your delivery address or sent to your local post office for you to collect later. Depending on the delivery company, you may receive a note advising how to arrange re-delivery.
Goods are usually delivered within 10 business days. If your order does not arrive within this time, please refer to your tracking advice email. If you can’t find your tracking number please check your Junk/Spam folder before contacting support. You can chat online to our team by clicking the blue circle on the bottom right-hand …
Soon! We are working with a partner in Victoria and will have an announcement very soon. We hope to share exciting news in other states in the next 12 months as well.
Once you have been advised that your Click & Collect order is ready to collect you have 3 days to collect from the Warehouse. If you can’t pick up the goods within 3 business days, please advise the Giving Team on 02 8594 3600. If you do not advise the Giving Team then the goods …
What if I can’t pick up my Click & Collect order within 3 business days? Read More »
Good360 cannot take any responsibility for items that are damaged after you have picked them up from our warehouse.
There will be Good360 team members and equipment available to help load your goods into your vehicle. The Good360 warehouse’s collection hours are between 9am-3pm AEST, Monday to Friday.
Our warehouse team provides you with an indication of the vehicle size required to collect your order. Please use this as a guide. Please check the product description of the goods when ordering; this will provide the dimensions of each box. If you can’t fit all the goods into your vehicle, you can arrange another …
What size vehicle do I need when I pick up my Click & Collect order? Read More »
The Good360 warehouse address is: Unit 4/364-384 Woodpark Rd, Smithfield NSW 2164 [https://goo.gl/maps/B7fYPAVdAmD2] When you arrive, please park in one of the Good360 parking spots outside the warehouse and make yourself known to the warehouse duty manager at the Click and Collect area. You will need to present some ID and a printout or copy …
Where is the Good360 warehouse located for Click & Collect orders? Read More »
Click & Collect helps reduce your costs by allowing you to pick up from our warehouse in Western Sydney. If you have a suitable vehicle and someone to collect the goods this is a great way to save even more money.
Standard orders are sent by StarTrack courier delivery. Our delivery fee will vary according to your location. You can add goods to your cart as a guest and calculate your costs.
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