How do I delete users?
You may wish to delete old users that no longer work for your organisation or no longer need access to your Good360 account. The Administrator can delete users by logging …
FAQ Category: 5.Account
What are the different user roles?
There are 3 user roles: Administrator, User and Viewer. User roles can be changed by the Administrator user of the account. An Administrator has full control of the account, including …
How do I amend user roles?
The Administrator user of the account can amend user roles by navigating to the ‘Users’ tab of their Dashboard. Simply click on a user’s name and use the dropdown menu …
How do I use store credit?
If your organisation has a store credit, it will be visible on your Dashboard. To use it you just need to tick the Store Credit box at checkout. If the credit …
How can I purchase store credit?
You can purchase store credit by going to your Dashboard, at the bottom of the Dashboard below the map is the option to Buy more credit, select this.
What is store credit?
You can purchase a Good360 store credit to use to order goods. A store credit allows other users in your organisation the convenience of ordering without the need to have …
Can I share an impact story?
Once completed and approved by Good360, an impact story can be shared on a website or blog by clicking on ‘Share this Story’ on the impact story detail page. This …
How do I create an impact story?
It is really quite simple, share your story about how the goods are helping your community and changing lives. We have created this video to help you (link) . Go …
What is an impact story?
An Impact Story is your opportunity to tell the donors how the goods donated to your organisation have impacted your community. It is very important to include photos and videos. …
How can I see a quick snapshot of the benefit of my membership with Good360?
Easy, log in to your Dashboard and you with see an Infographic that displays the total money you have spent, the value of goods you have received, the number of …
How can I see a quick snapshot of the benefit of my membership with Good360? Read More »
